Business Communication Services
Traditional Telcos, as well as Innovative Service Providers, must propose added-value services to their Business Customers not to be flattened on a pure connectivity offer with decreasing margins.
A good opportunity to generate additional recurrent revenue streams is to offer hosted Smart Collaboration services, that may include voice, video, messaging, conferencing, mobility support. The customers can take advantage of flexible, pay-as-you-go models, that preserve CapEx.
A rather classical trade-off can be envisaged: on one hand Service Providers wish to replicate exactly the same solution for all enterprises reducing the customizations to negligible levels; on the other hand the customers would appreciate a high personalization level.
As a Global Solution Integrator, Italtel can help in matching Provider and Consumer needs by defining standardized solutions tailored to satisfy all enterprise needs.
Italtel has a multi-year experience in building and maintaining managed Business Communication solutions for Service Providers. Best-of-breed technologies (including proprietary products), as well as Cloud services, are integrated to provide an end-to-end vision. Italtel support services go from adoption advisory to solution design, from engineering to NOC/SOC managed services.
Italtel can supply also solutions to prove QoE consistency, accordingly to negotiated SLAs.
The system integration on final customers’ premises can be performed both by Italtel and by third-party local integrators. According with the Service Providers strategies, Italtel can propose “white labeling” solutions enabling also for the Service Provider a shift from CapEx to OpEx.
Italtel's Business Communication Services solutions are:
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