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Operation and Optimization Services

Implementing a network or IT solution with all the trimmings is not enough. When a solution is delivered, the journey has just started: most of the Operating Expenditures are dedicated to manage the infrastructure lifecycle. Needless to say, OpEx reduction is an imperative, but OpEx accurate forecasting, in order to reduce risks and improve budgeting, is crucial as well, if not more.

A strategic partner can run network and IT Operations in spite of the owners, enabling both Telco Operators and Enterprises to focus on core business, maximize ROI, deploy services more efficiently and provide internal and external customers with enhanced quality of service.

Italtel can provide a set of advanced professional services to take care of running operations on any network and IT solution, provide the relevant technical support at all levels and optimize the solution behaviour by testing and improving the Quality of Experience.
Relying on Italtel Services, an Operator or Enterprise can get a single-point-of-contact for all operations, simplifying the process of running a multi-vendor infrastructure. Services can be accurately shaped by setting proper Service Level Agreements.
Italtel can leverage some important assets, that represent key differentiators:

  • Network Operation Center (NOC) and Security Operation Center (SOC), supporting outsourced Managed Services;
  • High-skilled qualified engineers and technicians, trained to Operate and Support multi-technology network and IT solutions;
  • Rich multi-vendor Test Plant environment;
  • Capability to develop specific tools to match customer needs.

Italtel's Operation and Optimization Services are:

Managed Services

Support Services 

Quality of Experience

 

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