Enterprise and Government
The prolonged economic downturn continues to demand a rational approach to corporate and government IT spending. At the same time, enterprises are looking for operational excellence and efficiency to meet the demands of an increasingly global and competitive market, while public administration is looking to reduce the complexity of its relationship with enterprises and citizens by means of technology and new channels of communication.
In this scenario, enterprises and public administration are shifting their IT spending towards key areas and technologies that promise to help them reach these strategic goals:
Smart working and collaboration
The change in market dynamics, geographical market expansion and the moving work elsewhere are challenging the traditional hierarchical organizations as well as systems and tools that were once used to hold these organizations together. Both enterprises and public administration are increasingly adopting a new approach to the organization of work, which aims to drive greater efficiency and effectiveness through a combination of flexibility, autonomy and collaboration, along with optimising tools and working environments for employees.
Unified Communication & Collaboration technologies and their interoperability as well as Mobility technologies are at the basis of this new approach to work organization. These technologies offer new opportunities to connect and collaborate as well as providing access to enterprise applications any time, from any device and without the need of a permanent physical working space.
Smart Data Analytics
The modern digitized world is creating and capturing data in every industry and business function. This ever-growing volume of information (Big Data) can be an important factor of production, alongside labor and capital but only when organized and analyzed in a manner that produces relevant information (Smart Data) for decision-making. For these reasons, enterprises are investing in new data management and analytics technologies that allow them to target products and services with unprecedented specificity.
These same technologies can improve the way governments operate, enhance productivity and drive overall efficiency. The knowledge from big data can support evidence-based decisions, enable preventive action, and help citizens become active participants in every aspect of governance.
Data Center Evolution
Organizations have always considered investments in data center capacity as a fact of business life. The ever-increasing demand for new applications to interact with customers, manage supply chains, process transactions, and analyze market trends is challenging the traditional data center models: traditional monolithic models which drain IT resources without adding business value. Companies and public administration are looking to next generation data center models based on virtualization and cloud computing as a way to improve data center availability and utilization, drive greater efficiency, streamline systems management, reduce power and cooling costs, and accelerate time to value for new applications.
Network Infrastructure Evolution
The rapid growth of web-enabled business models and the exploding virtual model of working globally are pushing organizations to incorporate into their IT and network infrastructures initiatives such as IP voice, video, mobility, unified communications, and cloud-based solutions.
IT departments are evolving their enterprise networks towards a multi service All-IP model that promise to meet the high bandwith demand of these new services delivered with the right level of QoS. At the same time, this model promises to keep network costs under control thanks to greater flexibility and lower interconnection costs towards network operators.
Furthermore, robust broadband communication networks are at the heart of the utilities network evolution towards the “Smart Grid” model. This model, based on fully-automated power delivery networks, promises to balance energy demand with energy supply as well as to minimize excessive wasteful energy demand peaks or supply troughs.
Integrated Physical and Logical Security
The evolution of organizations towards more sophisticated business models as well as IT intensive business processes demands a new dynamic security model which is able to adapt to the needs of a business. Enterprises and public organizations are changing their perception of security as just another cost center and are recognizing its importance in day-to-day business activities.
In order to ensure the continuity of their business, enterprises are developing a holistic approach to security, leveraging on the integration between physical and application security systems. This holistic approach offers the opportunity to better respond to cyber attacks and to guarantee a higher level of safety and protection of people, assets and critical infrastructures.